Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Heather

Heather

August 1, 2025

5  out of  5
rating by Heather
"Jake was so helpful. He explained everything so well. I got more and better coverage gor cheaper than what I was paying elsewhere. I definitely recommend!"
We responded:
"Hello Heather, Thank you so much for taking the time to leave us such a nice 5-star review and your kind words! We're thrilled to hear that Jake was able to help you find better coverage at a great price. Your recommendation means a lot to us! If you ever need anything else, feel free to reach out. We appreciate you and your business! Beth Shutko State Farm"
Profile photo of Angela Vernon

Angela Vernon

July 28, 2025

5  out of  5
rating by Angela Vernon
"Kevin was very helpful he had help me out today thank you"
We responded:
"Hello Angela, Thank you so much for your fantastic 5-star review. We are so glad that Kevin was able to help you. Please keep us up to date on all of your home, auto, and life insurance needs so we can continue to keep you protected with customer service you can count on! Thank you for your business. Beth Shutko State Farm"
Profile photo of Michelle Johnson

Michelle Johnson

July 25, 2025

5  out of  5
rating by Michelle Johnson
"Kevin was very help and polite. I will be referring people to him"
We responded:
"Hello Michelle! Thank you for taking the time out of your day to leave us such a nice review! We're glad to hear that Kevin was helpful and polite. We appreciate your referrals! We appreciate you! Please keep us up to date on any or all of you insurance needs. Beth Shutko State Farm"
Profile photo of T Strom

T Strom

July 22, 2025

5  out of  5
rating by T Strom
"Jake got back to me right away. Which I appreciate. Not sure if I am going to switch yet because it's almost what I pay now but I truly appreciate his quickness."
We responded:
"Hello! Thank you for taking the time out of your day to leave us a 5-star review. It’s great to hear that Jake responded so quickly. It's important to feel confident about any switch, especially when the cost is similar. If you need any more information or assistance, just let me know! We pride ourselves on 5-star customer service here, and we are glad to hear you have received it and are hopeful that we can continue to provide you with this 5-star service in the future! Beth Shutko State Farm"
Profile photo of marcia long

marcia long

July 11, 2025

5  out of  5
rating by marcia long
"Hailey was great to work with. She was very professional & very polite!"
We responded:
"Hello Marcia, Thank you so much for taking the time out of your day to leave us such a nice review and your kind feedback! We're glad to hear that Hailey provided you with professional and polite service. We'll be sure to pass along your compliments to her! Please keep us up to date on all of your insurance needs! Beth Shutko State Farm"
Profile photo of Marty Williams

Marty Williams

July 3, 2025

5  out of  5
rating by Marty Williams
"Hailey was absolutely amazing today, thank you!!!"
We responded:
"Hello Marty! Thank you so much for taking the time out of your day to review our agency. We are thrilled to hear that Hailey was able to provide you with the 5-star customer service we strive to provide our clients. Don't hesitate to reach out with any questions or concerns. Thank you for your business! Beth Shutko State Farm"
Profile photo of Meg Ryan

Meg Ryan

June 27, 2025

5  out of  5
rating by Meg Ryan
"Everyone is So helpful here , made my insurance shopping expierence nice and easy!! Hailey made me feel very comfortable and was so kind and considerate, thank you for listening to me and helping me with my claims process. I can’t thank the team enough. Patty Hailey and Stephanie have made me feel like family having hard times with injury’s not working and unexpected mishaps, the care they have shown has went above and beyond just an office . Any questions concerns or just help with the grueling paperwork they have took the time with me as a person Not just a customer. I love all of you and am so very grateful that you Gals are the ladies I’ve been so lucky to be working with thru all this turmoil. Again The greatest appreciation. Please if anyone needs insurance where u feel like family go with Beth Shutko State Farm . ❤️🙏"
We responded:
"Hello Meg! Thank you so much for your heartfelt and kind words! We're incredibly touched to hear that Hailey, Patty, Stephanie, and the entire team have been there for you not just as insurance agents, but as caring people during such challenging times. Making you feel comfortable and supported throughout the claims process and beyond is exactly what we strive for. Your trust and appreciation mean the world to us. We're truly grateful to have you as part of our State Farm family, and we're always here for you whenever you need us. Thank you again for recommending Beth Shutko State Farm with such warmth and sincerity! "
Profile photo of Denny Abraham Cherry

Denny Abraham Cherry

June 25, 2025

5  out of  5
rating by Denny Abraham Cherry
"I had an excellent experience working with Susan, my auto policy agent. From the start, she was incredibly patient and attentive, taking the time to clearly explain all the policy details and answer every question I had. Her knowledge and professionalism made the entire process smooth and stress-free. What really stood out was how she helped me save a significant amount of money compared to my previous auto insurance provider—without compromising on coverage. Susan went the extra mile to find the best plan tailored to my needs. I’m extremely satisfied with the service and will definitely be recommending Susan & State Farm to all my friends and family."
We responded:
"Hello Denny! Thank you so much for sharing your wonderful experience! We're thrilled to hear that Susan provided you with such attentive, knowledgeable, and professional service. It's great that she was able to find a plan that not only saved you money but also met your coverage needs. Your recommendation means a lot to us, and we look forward to continuing to serve you and your loved ones in the future! Thank you for your business. Beth Shutko State Farm"
Profile photo of Jared Kaferle

Jared Kaferle

June 22, 2025

5  out of  5
rating by Jared Kaferle
"Kevin was fantastic from beginning to end and answered all questions I had through the process"
We responded:
"Hello Jared, Thank you for leaving us such a great review! I'm glad to hear that Kevin provided such excellent support! It's always great to have someone who is responsive and helpful throughout the process, especially when it comes to understanding your insurance policies. If you have any more feedback or need assistance with anything else, feel free to share! Beth Shutko State Farm"
Profile photo of John Mackinnon

John Mackinnon

June 13, 2025

5  out of  5
rating by John Mackinnon
"Worked with Jake for a new policy and he made it very easy for me. Answered all my questions and very informative. Changing insurance can be a hassle but very pleased with the results and how effortless he made it. Thanks a lot and I will definitely recommend people to use Beth Shutko State Farm! Easy 5 stars"
We responded:
"Hello John, Thank you so much for your wonderful 5-star review! We're delighted to hear that Jake made the process of getting your new policy so easy and informative. We understand that changing insurance can be daunting, and we're glad he was able to assist you seamlessly. Your recommendation means a lot to us, and we appreciate your trust in Beth Shutko State Farm. If you need anything else, feel free to reach out anytime! Beth Shutko"
Profile photo of Alexandra Abbate

Alexandra Abbate

June 10, 2025

5  out of  5
rating by Alexandra Abbate
"They always go above and beyond for me And my family. Making this process so easy! Best insurance company I have had until never switch!"
We responded:
"Hello Alexandra, Thank you so much for taking the time to leave a review for our office. It's wonderful to hear that you feel we are continuing to truly prioritize our customers and provide excellent service. Having a reliable insurance company can make a significant difference during important times. If you ever need assistance or have questions, feel free to reach out! Thank you for your business! Beth Shutko State Farm"
Profile photo of James Bruce

James Bruce

June 4, 2025

5  out of  5
rating by James Bruce
"Jake was more than helpful!!!"
We responded:
"Hi James! Thank you for your kind words! We're so glad to hear that Jake was able to assist you. He truly goes above and beyond for our customers. If you need anything else in the future, don’t hesitate to reach out. We appreciate your support! Beth Shutko State Farm"
Profile photo of Ron Oldham

Ron Oldham

June 4, 2025

5  out of  5
rating by Ron Oldham
"I recently reached out for an insurance quote for both my auto and home policy. Kevin Lozon got back out to me in a timely mannnor and was quite professional in his request for details. The quote was completed in less than 24 hours and included everythig that I had requested. I can highly reccomend Kevin to anyone that wants or needs insurance as trustworthy and expiedent."
We responded:
"Hey there Ron! Thank you so much for your fantastic review! We're delighted to hear that Kevin provided you with such prompt and professional service while assisting you with your insurance quotes. It's wonderful to know that he met your expectations and delivered everything you needed in a timely manner. We truly appreciate your recommendation and look forward to serving you again in the future. If you have any more questions or need further assistance, please don't hesitate to reach out! Beth Shutko State Farm"
Profile photo of Dawn W.

Dawn W.

May 27, 2025

5  out of  5
rating by Dawn W.
"Hailey W. did an awesome job on writing insurance for my autos & umbrella! She took the time to make sure that the policies were issued correctly and to explain the coverages we had on each of the cars. She made sure that the error on the one issued auto was corrected by staying on top of the amendments and making sure it was accurately issued. Appreciate all her hard work on this, and looking forward to working with her in the future as well!"
We responded:
"Hello Dawn! Thank you for such a thoughtful 5-star review! Thank you for sharing your positive experience with Hailey W.! It’s great to hear that she was thorough and attentive in handling your auto and umbrella insurance policies. Her dedication to ensuring everything was correct and clearly explained is truly commendable. It sounds like you have a reliable partner for your insurance needs, and it’s wonderful that you’re looking forward to working with her again in the future! Thank you for your business! Beth Shutko State Farm"
Profile photo of Julia Cochenour

Julia Cochenour

May 21, 2025

5  out of  5
rating by Julia Cochenour
"Patti was incredibly prompt, helpful and friendly! I’m happy to keep my life insurance through state farm:) they make it easy."
We responded:
"Hello Julia, thank you for taking the time to leave such a nice 5-star review. It's wonderful to hear that Patti provided such great service! It sounds like State Farm is meeting your needs effectively. If you have any more questions or need assistance in the future, don't hesitate to reach out. We're here to help! Beth Shutko State Farm "
Profile photo of Mike Carr

Mike Carr

May 12, 2025

5  out of  5
rating by Mike Carr
"I have all my insurance through them. Very quick responses and very friendly."
We responded:
"Hello Mike, Thank you so much for your fantastic 5-star review. We are so thankful that you chose us for all of your insurance needs. We strive to provide excellent customer service, and we are glad we meet the mark when it comes to you! Thank you for your business and we look forward to continuing to work with you in the years to come! Beth Shutko State Farm"
Profile photo of Sheri Burkholder

Sheri Burkholder

May 7, 2025

5  out of  5
rating by Sheri Burkholder
"This is the greatest State Farm office!"
We responded:
"Thank you for your positive feedback! We're thrilled to hear that you had a great experience at our State Farm office. If you have any questions or need assistance, feel free to reach out!"
Profile photo of T2 S6

T2 S6

May 6, 2025

1  out of  5
rating by T2 S6
"UPDATE: JUST FINISHED A CALL WITH BETH SHUTKO. 05/06/2025 6:00 PM EST AVOID BETH SHUTKO'S OFFICE AT ALL COSTS. AVOID BOTH OF HER AGENCY LOCATIONS. AFTER A LONG PERIOD OF TIME TRYING TO GET THIS RECTIFIED IN OUR FAVOR SINCE JANUARY, SHE WILL NOT MAKE ANY ATTEMPT TO APPEASE HER CUSTOMERS. WE HAVE BEEN WITH STATE FARM FOR DECADES UPON DECADES AND NOT ONCE WOULD SHE SAY SHE IS SORRY TO US. NEVER APOLOGIZED FOR HER AND HER OFFICE STAFF IMMENSE MISTAKES. REFUSED TO GIVE ANY KIND OF MONETARY DISCOUNT OR MONETARY ADJUSTMENT DUE TO THEIR GRAVE MISTAKES. SHE IS NOT FLEXIBLE, UNACCOMODATING, UNCOMPROMISING AND UNWILLING TO STAND BY THE VERBAL CONTRACT QUOTES GIVEN TO US SHE. CONTINUED TO TALK OVER US ON THE SPEAKER PHONE. WE SHOULD SEND HER OFFICE A SUBSTANTIAL BILL FOR ALL OF OUR TIME WASTED ON THIS WHOLE MESS. HOURS AND HOURS OF CALLS, TEXTS, DISCUSSION, EXPLANATIONS, ETC. IT IS MOST APPARENT THAT BETH WILL NEVER TAKE THE HIT FOR HER STAFF'S MISTAKES, EITHER VERBALLY OR FINANCIALLY. AVOID THIS AGENCY, TAKE THIS ADVICE FOR YOUR OWN PIECE OF MIND."
We responded:
"We appreciate all of our clients and their feedback and experiences with our office. We also take any unsatisfactory experiences very seriously. Your matter was referred to State Farm Underwriting. In response to your inquiry, you will be receiving a personalize letter addressing your concerns. I am pleased to report that your auto premiums were accessed accurately. I appreciate your patience while we thoroughly reviewed your concerns. "
Profile photo of Cameron Ballard

Cameron Ballard

May 6, 2025

1  out of  5
rating by Cameron Ballard
"I’m not sure if State Farm here trains their employees to be rude, got off the phone with patty most rude representative I spoke with she did not finish answering my questions hung up the phone before I was done asking my questions Zero Help."
We responded:
"Thank you for taking the time to share your feedback. I’m sorry to hear that your experience was not to the high level of customer service that we strive for. I am glad that Beth was still able to address your concern and make the correction to your account as needed. We value your input and trust in our team to continue to provide your best protection and service."
Profile photo of Samantha Goold (Alex)

Samantha Goold (Alex)

May 6, 2025

5  out of  5
rating by Samantha Goold (Alex)
"Kevin helped me. He was patient polite and even funny at times. He worked with me through everything and never got frustrated with me I love that very professional and kind. I also got the rate that was best for me at the moment."
We responded:
"Thank you for sharing your experience! We're so glad to hear that Kevin provided you with such exceptional service. It's great to know that he was patient, polite, and made the process enjoyable for you. We strive to find the best solutions for our clients, and it sounds like Kevin did just that. If you need any further assistance or have more questions, don’t hesitate to reach out!"
Profile photo of Samuel Ekstrom

Samuel Ekstrom

May 2, 2025

5  out of  5
rating by Samuel Ekstrom
"Beth and her team are great. I am a long term client and after shopping around I picked State Farm and couldn't be happier. As a business owner they work with me and have provided me with custom solutions to my unique situation. All with rates that are surprisingly affordable. S/o to Stephanie and Autumn to working so quick helping get me insure my new ride on a time crunch."
We responded:
"Hello Sam, Thank you for taking time out of your day to leave us such a positive 5-star review and for sharing your positive experience! It's wonderful to hear that our team at State Farm have been able to provide you with tailored solutions that meet your needs as a business owner. Stephanie and Autumn's quick assistance with insuring your new ride under a tight deadline is also commendable. Your satisfaction is a great testament to their dedication and customer service. If you have any further questions or need assistance, feel free to reach out! Beth Shutko State Farm"
Profile photo of Adam Jackson

Adam Jackson

April 30, 2025

5  out of  5
rating by Adam Jackson
"Beau is very informative and to the point, while still being human and able to connect with"
We responded:
"Hello Adam, Thank you for your feedback! I'm glad to hear that Beau has been able to provide you with clear and informative assistance while also connecting on a personal level. It's important to us that our interactions feel both professional and relatable. If there's anything more you need or any other way we can help, please don't hesitate to reach out! Beth Shutko State Farm"
Profile photo of Carrie Dabelstein

Carrie Dabelstein

April 30, 2025

5  out of  5
rating by Carrie Dabelstein
"Hailey was very knowledgeable and she answered all of my questions. She made the insurance process easy."
We responded:
"Hello Carrie, Thank you for sharing your experience! We're thrilled to hear that Hailey was able to provide you with the knowledge and support you needed to navigate the insurance process smoothly. Making things easier for our clients is a top priority. If you have any more questions or need further assistance, feel free to reach out! Beth Shutko State Farm"
Profile photo of S9ENCER S9ENCER

S9ENCER S9ENCER

April 28, 2025

5  out of  5
rating by S9ENCER S9ENCER
"I refer everyone I know here. This is a summary of pros and cons: Pros: -Beths office and agents genuinely care about protection over profits, and have never pressured me into something I didn't want or think I need. -when hitting a deer and filling a claim, the first thing asked was if I was okay. The office followed up regularly until the claim was settled to answer questions and solve difficulties, alleviating alot of the stress. -Anytime i call, I am talking to a person in seconds to minutes, 24 hours a day. And the agents are always polite and helpful. -My rates here are 1/3 to 1/6 of competitor rates, for exceptional coverage. (Ex: My mustang is $43/mo compared to $300+ elsewhere) (Unlimited pip+max liability coverage) -Their mobile app is simple to use, and easy to understand the fine details of coverages and the breakdown of costs. Cons: - occasionally, under writing can fall behind, so when making a policy change, billing takes longer than usual to update. -sometimes mobile app doesn't work as expected. Summary: 5 stars is not enough for this agency."
We responded:
"Hello Spencer, Thank you so much for your thoughtful review and for referring your friends to us! We truly appreciate your detailed feedback highlighting both the pros and cons of your experience. It's wonderful to hear that our team has made such a positive impact on your insurance journey. We strive to prioritize our clients' well-being and make the claims process as stress-free as possible. Your comments about our responsive service and competitive rates mean a lot to us, and we're glad our mobile app has been a helpful tool for you. We also appreciate your constructive feedback regarding underwriting and the mobile app. Thank you again for your support and trust in us. If you ever need assistance or have further feedback, please don’t hesitate to reach out! Beth Shutko State Farm"
Profile photo of Adriana Blevins

Adriana Blevins

April 24, 2025

5  out of  5
rating by Adriana Blevins
"Kevin made this switch easy, provided me with additional options and ensured I had the coverage I needed."
We responded:
"Hello Adriana, Thank you so much for your 5-star review! It sounds like Kevin went above and beyond to help you! It's great to hear that he made the switch seamless and provided you with the right options to ensure you have the coverage you need. Excellent customer service can make all the difference! We appreciate you taking the time out of your day and reviewing our agency. We appreciate you and your business. Beth Shutko State Farm"